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Stool arrived. Height (with legs on) advertised as 13 -14.5 Inches ( varies based on legs ) The stool was only just above 10" high with legs. I contacted Istools, and they accepted return, but they withheld £20 return postage costs! This is outrageous and customers should not be charged return if not as described. I have logged a complaint with PayPal as Istools are withholding £20 of payment after many emails!
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Mustard Gold Ottoman Storage Bench | Gold Velvet Chesterfield Footstool From the off the customer service was outstanding. The ottoman is beautiful well made and looks amazing in my hallway.
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Creamy White coffee table with storage | Ottoman Storage | Bench seat Good quality. Looks great
Turned up broken already waited over a week with no reply about this issue very upset
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Pink Ottoman Storage Bench | Pink Ottoman Bench | Pink Ottoman Pouffe UK I bought this stool at the beginning of December and having read some reviews online I was prepared for a long delivery time. However after 5 weeks I emailed them as there was no word and I was told the 1st one had been damaged in the post and they would send another one out. And they did! It arrived 5 days later and is absolutely gorgeous. It matches my new sofa cushions perfectly and it took about 3 minutes to put the legs on. Loads of space inside for blankets etc and really well made. Looks really expensive but it wasn’t. 100% would recommend buying it but the whole experience is slightly let down by the ridiculous dispatch times which make no sense since it literally arrived in 5 days once I prodded the company. That said I have no issues with the actual stool. It’s stunning.